Cheltenham, Gloucestershire, England, United Kingdom
PRIVACY POLICY
NRG Maintenance, owned and operated by Nathan Thomas, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identifiable Information (PII): This may include your name, email address, phone number, postal address, and other relevant contact information when you request a quote, contact us, or subscribe to our services.
- Non-Personal Information: This includes your browser type, IP address, browsing behavior, and website usage statistics, collected via cookies and similar technologies to improve our site’s functionality.
- Payment Information: For payments related to our services, we may collect payment details such as credit card numbers, billing addresses, or other financial information through secure third-party payment processors.
2. How We Use Your Information
We use your information to provide, manage, and improve our services, specifically:
- To respond to inquiries and provide quotes for services
- To process payments for services rendered
- To send notifications, updates, or newsletters if you’ve opted in
- To improve our website and services based on your feedback and usage data
- To comply with legal obligations
3. Sharing Your Information
NRG Maintenance does not sell or share your personal information with third parties, except under the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors or contractors who assist in providing our services, such as payment processors and IT support, but only as necessary to perform their functions.
- Legal Obligations: If required by law or in response to valid legal requests, we may disclose your information to comply with legal proceedings or government authorities.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure servers and encrypted payment gateways. However, please be aware that no method of data transmission over the Internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights
As a user of our website and services, you have the following rights regarding your personal information:
- Access: You can request to see the personal information we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete data.
- Deletion: You can ask us to delete your personal information, provided we no longer need it to fulfill contractual or legal obligations.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by contacting us or clicking the "unsubscribe" link in any email.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze website traffic, improve functionality, and customize content. You can manage cookie settings in your browser, but disabling cookies may limit your access to certain features of our site.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
NRG Maintenance reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically to stay informed of our data practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Nathan Thomas
NRG Maintenance
Email: info@nrgmaintenance.co.uk
Phone: 07709 211709
Address: Cheltenham Gloucestershire
By using our website and services, you agree to this Privacy Policy. Thank you for trusting NRG Maintenance with your privacy.
Copyright © 2020 N.R.G Maintenance, Nathan Thomas - All Rights Reserved.